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Application Tech Support Practitioner
Posted by HR Executive
Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : Pegasystems Robotic Process Automation RPA Good to Have Skills : Microsoft .NET Architecture, Pegasystems Platform
Key Responsibilities : - Ability to convert business logic/requirements to automations - Understanding of Windows/Web/Java app integration with Pega Robotics/OpenSpan - Hands on requirement analysis, design, development - Analysis of Robotic Process Automation opportunity within business processes - Developed solutions using Pega Robotics / Open Span to automate business tasks and processes - Gather robotic process automation, business rules and requirements from SME - Design the solution based on functional Technical Experience : - 4 Years of IT experience - Pega Robotics / Open Span Experience - 2 years with exposure to Net - Good to have Pega Robotics Certification - net certification is a plus Professional Attributes : - Good Communication Skills - Active team participant Educational Qualification: B-Tech or MCA or BSc
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